The Water Boy

Establishment and food at 58 Chapel Street, Cowes, VIC 3922, Australia. Here you will find detailed information about The Water Boy: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contact Information

Categories:
Establishment   Food  

Address:
58 Chapel Street
Cowes
VIC 3922
Australia
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Phone:
+61 3 5952 5765

Website:
restaurantwebx.com

Rating

5 /5

Based on 2 reviews

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Photos

Reviews of The Water Boy

  •  
    yuki bear Added December 11, 2023
    The service at this establishment was incredibly appalling and off-putting. We had ordered a hot chocolate with oat milk, but realised we had been served a hot chocolate with full cream milk instead. This was a simple mistake and we simply let one of the staff know what had happened in hopes to get the situation rectified, but the server immediately took on a defensive and argumentative tone. In a loud voice, she went, "Are you SURE?", before going to talk to the barista to check what had happened. She returned seconds later to insist that "The barista said the drink is oat milk," in the same rude tone. Our entire table was shocked speechless at how brashly she was speaking to us. We had only taken two or three sips of the drink and agreed that it was indeed full cream milk, but the lady was treating us so poorly—assuming we were lying and sending the drink back so we could get an extra drink for free, or that we were stupid and didn't know what oat milk tasted like. We felt so helpless in that moment because it's not like we could make the staff drink it to prove that it was full cream milk, and we somehow became the villains in this situation.

    They still offered to replace the drink in the end, and it was much appreciated this time around because it was definitely remade with oat milk. However, the atmosphere was completely soured and our table found it difficult to enjoy the rest of our meals after the encounter with the server. With many of us having worked in food service ourselves, we were not rude to the staff throughout our time at the establishment. We only wish the staff had the same respect for us. It's unbelievable how intensely the server reacted over such a small incident. How does she behave to customers when worse situations arise? Please do better, thank you.
  •  
    Christine Bradshaw Added December 10, 2023
    We popped in here for breakfast on a Friday morning. It was busy but we still found a table easily and got served quickly. The prices are very reasonable and our food and coffee were delicious. It's an easy walk to the cafe from the main street of shops.
  •  
    Wiccy K Added December 08, 2023
    Had a terrible experience here, the food was so salty we had to send it back. We don’t normally send back food. When we gave feedback that the food is over-seasoned, the staff said “No we don’t put salt in that”, we again told her it’s way too salty, she went “WHICH PART?”.

    This level of service is unacceptable, no apologies, no attempt to try and amend the situation, no care to customer satisfaction whatsoever. We were so disgusted by this behaviour, so we got up and left. Disappointed, never again.

    Please do yourself a favour and don’t come here.
  •  
    Jeff Beatton Added November 22, 2023
    Good little cafe in Cowes off the main street. Coffee was okay but with the addition of collectable spoons for sugar. Bacon and egg Turkish roll was very tasty with the tomato relish bringing out the flavour nicely. Free range eggs were good but the gluten free bread provided was like cardboard so wouldn't recommend this to people with gluten allergies.
  •  
    Christian Gorton Added November 21, 2023
    Update: I've tried quite a lot of the options on the breakfast menu over the last couple of years. Nothing yet I haven't loved!

    A great mix of tasty and healthy, and a few tasty and fun.

    Great people. Love eating here. It gets busy but for good reason, and they're pretty quick so the tables turn reasonably fast.

    Great breakfast. Really high quality ingredients. I had the salmon and cucumber over rosti while my wife had eggs Benedict. Both superb!

    They even have nice Spirulina and mint smoothies. Happy start to the day.
  •  
    Carol Fisher Added January 11, 2018
    Fabulous food and coffee, friendly staff who know what their doing. Finally a great cafe on the Island
  •  
    Thomas Cohen Added November 05, 2017
    Great coffee, excellent service and a really nice atmosphere. Best Cafe in Cows.

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Questions & Answers

1. What is the phone number for The Water Boy

The phone number for The Water Boy is +61 3 5952 5765.

2. Where is The Water Boy located?

The Water Boy is located at 58 Chapel Street Cowes, VIC 3922.

3. Is there a primary contact for The Water Boy

You can contact The Water Boy by phone using number +61 3 5952 5765.

4. What is the web address (URL) for The Water Boy

The website for The Water Boy is restaurantwebx.com.

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Today's weather in Cowes VIC

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Tomorrow's weather in Cowes VIC

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