The Castle - Villa by the Sea

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Reviews of The Castle - Villa by the Sea

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  Ingrid Wilde Added March 25, 2023

  ★ ★ ★ ★ ★
  The only disappointment was in having to leave this delightful & quaint oasis. Next time we will definitely be staying longer. The Erehwon Spa Suite was comfortable, private & well appointed for those who value a point of difference.
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  Aicia O'Rafferty Added February 08, 2023

  ★ ☆ ☆ ☆ ☆
  Don't waste your money!
  We booked the Castle Spa Suite and a few hours before we were due to arrive they called to let us know it wasn't available and we'd been moved to the Garden Spa Suite. It was unhygienic, cobwebs everywhere, smelled like mold and you could hear water dripping inside the walls. The outdoor shower had a large refillable pump bottle instead of the usual individual soaps you'd receive at a hotel. The split system didn't work, everything had brown/black gunk on it to the point we didn't want to touch anything. It was a horrifying experience and the dirtiest hotel we'd ever seen. I don't know how it hasn't been shut down.
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  Ella Shaddock Added February 08, 2023

  ★ ☆ ☆ ☆ ☆
  The hosts were extremely intrusive and rude towards myself and my two friends who were staying. We felt disrespected and we felt as though it was an invasion of privacy when she stormed in and began yelling at us after having 3 guests over who had popped in yo say hello. Without warning and prior rules set she began to tell us off in an inappropriate manner. This behaviour was completely unnecessary and disrespectful and made us feel uncomfortable and on edge for the rest of the stay. Although the room was very pleasant with a great balcony and views, the blatant disrespectful staff and their mannerisms out way the positives of the stay. Would not recommend to a friend.
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  John Thompson Added February 03, 2023

  ★ ★ ★ ★ ★
  We spent our honeymoon here. We have followed this up with birthday and anniversary visits. We have always found the apartment beautifully clean and welcoming. Be it a night in with a spa or coffee on the balcony in the morning our time here has been special. Hosts Jenni and Harley are
  special people and we are very proud to call them friends too.
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  Natalie Jackson Added January 25, 2023

  ★ ★ ★ ★ ★
  Beautiful room! The Erehwon Spa suite was amazing and fair priced. Staff were very friendly and had great food recommendations. Can't wait to return one day!
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  Shane Mack Added January 24, 2023

  ★ ★ ★ ★ ☆
  Beautiful property. The gardens (front and particularly the back) are amazing. We had a huge balcony to ourselves. Downside - lacking shelves or cupboard space.
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  Jamie Browne Added December 01, 2017

  ★ ★ ★ ★ ★
  A wonderful place! Very homey and cozy, with lovely staff and a beautiful front garden :)

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About thecastle.com.au

Luxury Phillip Island Accommodation :: The Castle Villa